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Who are THIS

Founded in 2006, The Health Informatics Service is a well-established, innovative and award-winning digital healthcare and IT specialist. We work with public, private and charitable health and care organisations across the UK and are hosted by Calderdale and Huddersfield NHS Foundation Trust.

We have over 200 expert staff leading and helping the digital transformation of primary, secondary and third sector care. Being linked to the NHS, our deep knowledge of public healthcare systems and values are unrivalled.

We are leaders in the field of digital healthcare and IT services to help primary, secondary and third sector care providers look after patients. 

We enable new, empowering, efficient and secure communications and IT services for clients including GPs, trusts, hospices and care charities. We’re part of the NHS, professional and client-focused, and achieve positive outcomes for everyone concerned with high quality patient care.

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Who we work with

Supporting organisations throughout the UK

Across the UK, we work closely with NHS and healthcare organisations in many different locations. From our roots in Yorkshire, we support clients across England, Scotland, Wales and Ireland.

Examples of our NHS clients include London’s Great Ormond Street Hospital and hospital trusts in Southampton, Oxford, Cambridge, Nottingham, Derby, Birmingham, Liverpool, Manchester, Middlesbrough, North Tees & Hartlepool, Newcastle Upon Tyne, Edinburgh, Lanarkshire and Glasgow.

Our awards and accreditations

We take pride in the quality of our services and our accreditations illustrate our excellence in quality management, service and security. We are the only NHS informatics organisation to hold three ISO standards of ISO9001 (Quality Management), ISO20000 (IT Service Management) and ISO27001 (Information Security Management). We were also the first in the Yorkshire and Humber region to gain Informatics Skills Development Network (ISDN) accreditation. We also hold the Cyber Essentials certification.

Our team

Our dedicated team are specialists in their field and provide reliable, hassle-free, expert support that’s tailored to your organisation. Their experience and industry knowledge means they proactively contribute to your organisation with your best interests in mind. Whatever your area of care, we have the expertise to help. Contact us to discuss your requirements.

Rob Birkett

Chief Digital and Information Officer

Neil Staniforth

Director of Digital Ops and Delivery

Peter Howson

Commercial Director

Julian Bates

Director of Information

Keith Redmond

Chief Technology Officer

Helen Holt

Compliance Director and Data Protection Officer

Buzo Mlalazi

Service Account Manager

Shiraz Liaqat

Service Account Manager

Careers

Digital healthcare services, informatics and IT support for the nation’s health and care sectors offer a range of rewarding careers. At The Health Informatics Service, we combine innovation in IT and customer solutions with the patient-focused ethos of the NHS. There are a variety of career paths to explore, from working closely with clients such as GP organisations, hospitals and care charities to IT and technology-focused roles. We’re also brilliant at training and help our team to reach their full potential with skills and qualifications.

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Case studies and insights

As a leading digital healthcare organisation with proud NHS links, we believe in sharing insights into the work we do, the issues our clients face and the latest developments in our field. View all our case studies and insights

The Health Informatics Service (THIS) has worked with its host trust, Calderdale and Huddersfield Foundation Trust (CHFT) and a third-party supplier,…

Handwritten controlled drug requisition books and registers log the use of controlled drugs (CDs) to record what has been ordered, supplied and…

A digital solution to remove a cumbersome, time-consuming manual process for validating elective surgery waiting lists is paying handsome dividends at…

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