Accessibility

This accessibility statement applies to this.nhs.uk only. It does not refer to any other services on the nhs.uk domain.

This website is run by The Health Informatics Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

The website is designed to be compatible with assistive technologies and the last two versions of the browsers: Chrome, Firefox, Edge and Safari. In older browsers, some aspects of the website may not display optimally. The website is not designed for Internet Explorer.

We know some parts of this website are not fully accessible:

• There are multiple headings with the same text or content.
• There are multiple IDs used on accordion content elements.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email webteam@this.nhs.uk
• call 01484 355420

We’ll consider your request and get back to you in 10 working days.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

E-mail: webteam@this.nhs.uk

Phone number: 01484 355420

Address:
Unit 13
Ainley Bottom
Ainleys Industrial Estate 
Elland
West Yorkshire
HX5 9JP

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

The Health Informatics Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• 4.1.2 Name, Role, Value (Level A) - There are multiple IDs used on accordion content elements.

What we’re doing to improve accessibility

We are actively reviewing and amending accessibility issues on this website. We have scheduled in a time to amend the duplicate IDs on the accordion elements. As issues are rectified, this page will be updated. 

This statement was prepared on 27th July 2021. It was last reviewed on 12th June 2025.

This website was last tested on 12th June 2025 against the WCAG 2.2 AA standard by The Health Informatics Service Web Department.

We used this approach to deciding on a sample of pages to test:

• Looked at all mediums used on the website, for example text, images, maps, videos and forms, and added at least one page per item to our sample list.
• Always included the homepage.
• Used Lighthouse, Wave, Axe DevTools and ARC Toolkit to audit the sample pages.
• Performed a manual tab and zoom check.

Read the full Accessibility Test Report